Bkcuci is committed to protecting the privacy and data security of every member. This policy explains how we collect, use, store, and protect your information in accordance with applicable data protection laws in Malaysia.
Bkcuci ("we", "Platform") values the privacy of every member who uses our services. This Privacy Policy is crafted to provide a clear and transparent overview of our practices in handling your personal data, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards.
This policy applies to all personal data collected through the bkcuci website, Android and iOS mobile apps, and any of our official communication channels. By registering or continuing to use the bkcuci platform, you agree to the practices described in this privacy policy.
We believe transparency is the foundation of trust. That is why we keep nothing hidden about how we use your data — everything is clearly stated in this document. If you have any questions after reading it, our support team is available to assist you via live chat 24/7.
Bkcuci only collects data that is strictly necessary to provide you with a safe, legitimate, and high-quality service. The following are the categories of data we collect:
| Data Categories | Details | Collection Methods |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | Registration form / KYC verification |
| Contact Data | Phone number, email address | Account registration |
| Financial Data | Bank account number, bank name, transaction records | Deposit & withdrawal process |
| Technical Data | IP address, device type, web browser, operating system | Automatically during use |
| Usage Data | Game history, betting records, login activity | Automatically during gameplay |
| Communication Data | Support chat records, emails, complaints | Interaction with the support team |
Every piece of data we collect has a clear and lawful purpose. bkcuci does not collect data merely to store it — every item of information is used to improve our services and protect your interests as a member.
Bkcuci respects the confidentiality of your data. We do not sell, rent, or disclose your personal data to third parties for marketing or commercial purposes without your consent. However, in certain lawful circumstances, data sharing may be required:
The security of your personal data is an absolute priority for bkcuci. We invest in internationally certified security infrastructure to ensure your data is always protected against cyber threats, data breaches, and unauthorised access.
Bkcuci uses cookies and similar tracking technologies to enhance user experience, analyse usage patterns, and ensure the security of your session. The following are the types of cookies we use:
You may manage your cookie settings through your web browser. However, disabling essential cookies may affect platform functionality. Please refer to your browser's guide for more information on managing cookies.
As a bkcuci user, you have clear rights regarding your personal data. bkcuci respects and facilitates the exercise of these rights in accordance with Malaysia's PDPA:
You have the right to request a copy of the personal data we hold about you at any time.
You may request the correction of any data that is inaccurate, outdated, or incomplete.
Under certain circumstances, you may request the deletion of your personal data from our systems.
You may request that we restrict the processing of your data in certain circumstances as provided by law.
You may object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
Bkcuci retains your personal data for as long as necessary to fulfil the original purpose of collection and meet our legal obligations. The following are our data retention period guidelines:
Once the retention period expires, your data will be securely deleted or permanently anonymised using methods that meet industry standards.
Bkcuci is a gaming platform designed exclusively for individuals aged 18 and above. We do not intentionally collect, process, or store any personal data from underage individuals.
Bkcuci reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or platform improvements. Any amendments will be published on this page with a clear update date.
For significant amendments, we will notify you via in-app notifications or your registered email. Continued use of the bkcuci platform after amendments are published constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed.
If you have any questions, concerns, or wish to exercise your privacy rights, the bkcuci team is ready to assist:
Every security layer we build is to ensure your personal and financial data remains safe under bkcuci's care at all times.
256-bit SSL encryption technology protects all data travelling between your device and bkcuci's servers — the same standard used by global financial institutions.
A two-step identity verification process ensures that only the legitimate account holder can access and manage their account, protecting you from identity theft.
Bkcuci has never and will never sell your personal data to advertisers or third-party companies. Your data is used solely to improve the services provided to you.
Our intelligent monitoring system is active at all times, detecting unusual activity patterns and responding to threats before they affect your account.
All of bkcuci's data handling practices are designed to comply with Malaysia's Personal Data Protection Act 2010 and stringent international data protection standards.
You are in full control — request data access, correct your information, unsubscribe from marketing, or close your account by contacting our support team at any time.